We believe very strongly in product quality. Every Clarisonic® unit is subjected to rigorous inspection and test procedures to ensure it meets our exacting specifications. Defective product is extremely rare. We do, however, examine returned products to help us identify product and/or process improvements.
All our cleansing systems come with a warranty covering any manufacturer defect-related problems resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter. Voltage converters or plug adapters do not guarantee voltage compatibility.
*For easy troubleshooting, be sure to have your Clarisonic unit in hand when calling our Customer Care.